update symantec endpoint protection manager 14

I don't see SEP being uninstalled on these machines. I'm assuming if the machines aren't listed in SEPM, they probably aren't getting updates either. What would it take to produce this effect? I thought the users were travelling around a bit in this other country, so if it was one location's router, I don't think that would be it. Or would there be something with certain countries blocking ports or aspects of the internet somehow?

Is it something with the local 192 ip address/router there? A port that SEPM uses being blocked? If I had to guess, I'd guess it's a general consumer level router. For sure the users have internet access though. Why aren't these connecting/still listed in my SEPM server? I thought if they connected to the internet, they would pull updates and stay connected to SEPM. The default to purge them is 30 days, so that probably happened. I noticed both machines are not in my SEPM client list at all anymore. I'm thinking this has something to do with my question. The other updating software sees the two laptops and tells me their ip addresses are. Both are 12.1.6_MP6, whatever the latest one before ver 14 is. The two users have been gone for over 30 days, but the laptops do connect to the internet.

I can see them with two other pieces of software for updates and software. Product:Symantec Endpoint Protection Manager Content Catalog 14.I've got two users at a conference on the other side of the planet. Symantec Endpoint Protection Manager could not update Symantec Endpoint Protection Manager Content Catalog 14.2 RU1. Info:Content download to the server failed. Log Name: Symantec Endpoint Protection Manager 21:59:25,Warning,LiveUpdate content failed to update,Symantec Endpoint Protection Manager could not update Symantec Endpoint Protection Manager Content Catalog 14.2 RU1.įollowing Warning log is also logged in OS event log. From August 1, 2019, following Warning message is logged in on Symantec Endpoint Protection Manager (SEPM) every time LiveUpdate run.

Update symantec endpoint protection manager 14